FAQS
If your question isn't answered here, please get in touch using the Contact link above
COVID-19
How many children will there be in each group?
A maximum of 6 children per teacher will attend each club or workshop.
What are your plans for social distancing?
In line with Government advice, children will sit a minumum of one metre apart throughout. Should children need assistance with their projects, there will be a separate work area where they can set down their work and step back, allowing the teacher to assess where the child has got stuck and help them get back on track.
Will the children need to wear masks?
No. In line with schools' procedures, children will not be required to wear masks and neither will the teacher running the workshop.
How will you make the equipment and room you provide safe for my child?
What is your refund policy?
What is your risk-assessment policy?
Please see our detailed risk-assessment for clubs taking place in schools here
GENERAL
Does my child need to have any sewing experience?
No. We tailor the projects so that, regardless of ability level, every child gets to complete their project. More experienced sewists will be able to be more creative with their project, while beginners will stick closely to the instructions and guidance from the teacher.
Does my child need to bring anything to the club or workshop?
There's no need to bring anything. All materials and equipment will be supplied.
What if my child is ill on the day?
What is your refund policy?
We require 7 days notice to cancel a workshop for a full refund. If it is less than 7 days until your workshop, we would be happy to offer an alternative workshop (subect to availability) at no extra cost or a 50% refund.
What if Pins & Needles cancels the workshop?
A full refund will be issued for any cancelled workshops or clubs.
What qualifications and certifications do your teachers hold?
All our teachers hold DBS checks and are first aid trained.